Mapei is a large industrial company in the Norwegian context. The company is concerned with information sharing and hopes that their handling of the Korona crisis can provide learning for other large and small companies.
The company wants to take part in the national joint charity event to fight infection and will do everything they believe is necessary to ensure employees' health and maintain their obligations to customers. They are also launching tough measures to counteract the significant negative impact the Korona crisis has on the company's finances and profitability.
Mapei's CEO, Trond Hagerud, is aware that it is very demanding to run an industrial business in such circumstances. At the same time, he is aware that the spread of infection in the company will have even greater consequences. Comprehensive measures are therefore crucial. He hopes that the company's transparency about internal routines can help other companies that are also affected by the Korona crisis.
The company has introduced stricter routines around hygiene and infection control for employees and visitors. In a comprehensive instruction, Mapei has described what applies to routines in the time ahead. The measures introduced are described below:
Hand disinfection has been placed for everyone to use at the entrance and at other meeting places in the company.
Contact points such as door handles and stair railings throughout the factory are washed daily
Events / courses, visits to the company:
- All visiting activity at Sagstua is stopped and can possibly be replaced with telephone and IT solutions.
- Visits that are critical to maintaining operations must be approved in advance by the Factory Manager
- Critical administrative visits must be approved in advance by the CEO.
Business trips outside Norway will result in a 14-day quarantine and will not be completed.
Customer contact / business travel in Norway:
- All customer contact in Norway must be made digitally, exceptions must be approved by the CEO
- For employees in the Operations Department / Production, this is clarified with the Factory Manager
- Travel method is chosen based on reducing the risk of infection as much as possible.
- Employees with a workplace outside Sagstua shall not make business trips to Sagstua.
- Everyone with customer contact must arrange a meeting with the customer in advance - by phone or e-mail.
- At customer meetings, the advice from the National Institute of Public Health must be followed
- All travel is strongly discouraged to places where there is a risk of infection, or where recommended hand hygiene or distance (one meter) can not be observed. For example planes, ferries, queues, concerts, nightclubs etc.
- Employees report to the HR Manager during planned visits to such a place.
- The employee must stay informed about the situation where they intend to go. This is to minimize the risk of infection.
- Report to HR Manager before attending work if you suspect you have been infected.
Traffic management inside the industrial area
- Routines for loading and unloading have been prepared at all reception / loading locations in the company.
- The routines have been reviewed and prepared for the various departments.
- The transport office is responsible for drivers or other visitors washing their hands and using hand disinfection at the transport office and our staff must check that this has been done by contacting the driver.
- The transport office does not allow visitors in until it has been approved by the Factory Manager.
- No carriers shall enter the factory that are not trusted with the Factory Manager.
- Drivers should sit in the cars where possible. Where this is not possible, a distance of two meters is maintained.
- All doors in the factory are closed and can only be opened with access-controlled cards.
Internal meeting activities:
- Physical meetings, regardless of location, should only be conducted if it is critical to the company's operations. In that case, a maximum of three people from the same department shall attend the same meeting, with a distance of two meters between the meeting participants. In addition to this, a meeting is held at Teams. The operations department is to be regarded as one department.
- LEAN meetings are canceled as standing meetings and are done digitally or by telephone. LEAN boards are still being updated.
Canteen, coffee machines and breaks:
- The canteen is closed and should not be used as a living room.
- Coffee machines are kept open, but the distance in the queue must be at least two meters.
- Before operating the coffee machines, hand disinfection must be used.
- The coffee machines are disinfected four times a day.
- Department managers are responsible for ensuring that breaks are adapted so that everyone present in the break room sits with two meters between them and that no more than three people eat at the same time.
- Hand disinfection is available in break rooms.
Home office is introduced immediately. Affected employees are informed by the leader of the management group and will not return to Sagstua until a new notification is given.
Work clothes and wardrobes:
- Wardrobes are closed.
- In the event of a necessary change of clothes, there is a maximum of one at a time inside the wardrobe.
- Toilets are open.
- All employees meet at work completed the shift.
Shift change is carried out at a distance of 15 minutes in time between shifts (without overlap).
In the event of symptoms of acute respiratory infection, the employee must stay at home for up to XNUMX hours after being symptom-free in line with the National Institute of Public Health's recommendations.
If infection is detected, the employee must not be at work under any circumstances.